We believe in the power of travel As avid explorer.
We believe in the power of travel As avid explorer.
We believe in the power of travel As avid explorer.
We believe in the power of travel As avid explorer.
Once a booking for hotel rooms, flights, train tickets, or car rental services is successfully completed on our platform, a confirmation will be sent to the user through email or SMS. The booking confirmation includes details such as reservation information, travel dates, passenger information, and payment details.
Users are responsible for reviewing all booking details carefully before confirming the reservation. Any incorrect information provided during booking may affect cancellation eligibility or refund processing.
Cancellation policies vary depending on the service provider such as airlines, hotels, railway operators, or car rental companies. Users may cancel their bookings through our platform within the time limits specified by the respective provider.
If a booking is cancelled within the allowed cancellation period, the applicable refund will be processed after deducting service charges, provider cancellation fees, or applicable taxes as per the provider's terms and conditions.
Refunds for cancelled bookings will be initiated once the cancellation request is successfully processed and approved by the service provider. The refund amount depends on the cancellation policy of the airline, hotel, train operator, or car rental provider.
Refunds are generally processed through the original payment method used during booking. Depending on the payment gateway or bank processing time, it may take several business days for the refunded amount to reflect in the user's account.
Some hotel rooms, discounted flight tickets, promotional train fares, or special car rental offers may be marked as non-refundable. In such cases, cancellations may not qualify for any refund once the booking has been confirmed.
Users are advised to carefully read the refund and cancellation terms displayed during the booking process before confirming any reservation.
In certain situations, airlines, hotels, train operators, or car rental companies may modify schedules, cancel services, or change booking terms due to operational reasons, weather conditions, or other unforeseen circumstances.
In such cases, refund eligibility will be determined according to the policies of the respective service provider. Our platform will assist users in communicating with the provider and facilitating the refund or rescheduling process where applicable.
If you need assistance with cancelling a booking or requesting a refund for hotel reservations, flight tickets, train bookings, or car rentals, you may contact our customer support team through the contact details available on our website.
Our support team will guide you through the cancellation process and help track the status of your refund request.
Last updated: 13 March 2026